While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Legal Services

Written by the company

Pulse is a user-friendly, digital law firm specialising in trade marks for start-ups and SME’s. They offer low fixed fees for all their services and work with businesses to protect, build and grow their brands across the globe. Pulse is committed to redesigning how legal services are offered and they’re on a mission to make the law more accessible and more affordable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional process - perfect!

Sanjay is very knowledgeable, provided an easy explanation of the trade mark process, good communications, efficient and professional - great service thank you.

18 October 2022
pulse.law logo

Reply from pulse.law

Hello Karen,

Thank you very much for taking the time to write a review. We're overjoyed to know that you found our services to be perfect and that you enjoyed the process, as we constantly strive to make business owners' lives as easy as possible.

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Very happy with the service received by…

Very happy with the service received by Sanjay he was quick and very efficient so now we are the proud owners of a trademark for our brand.
Would heartily recommend Sanjay if you need any legal work of this nature.

17 October 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Andy,

Thank you for writing such a wonderful review! We're happy to learn that Sanjay offered you a fantastic service and that we assisted you in securing your trade mark. We really appreciate you recommending us.

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

I was more than happy with the help I…

I was more than happy with the help I received by Sanjay he was very informative and made me feel at ease so thank you very much for all your help.

14 October 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Sonia,

Thank you! We appreciate you taking the time to leave us a review. We're glad to hear that Sanjay put you at ease and assisted you with your trademark.

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Sanjay and Pulse were amazing, highly recommend

Applied for a free advice clinic as a complete business newbie and Sanjay kindly took a great deal of time to reply via email, then multiple phone calls with no expectation of any financial transaction. He was so kind, knowledgeable and generous with his time.

When it became apparent we could use his services to apply for a trademark I had absolute confidence in him to guide us through that process, and it was carried out without trouble.

I cannot highly recommend highly enough Sanjay and the Pulse Law team.

20 August 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Joe,

Thank you for taking the time to write such a brilliant review! We appreciate you recommending us. We're delighted Sanjay and our team could help you and provide you with great customer service. We're always happy to receive such kind feedback.

Since you enjoyed our services, feel free to follow us on social media channels, where we publish valuable tips for business owners: https://linktr.ee/pulse.law

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Making the trademark process as easy as possible for small businesses

Pulse Law have provided me with some great trademark advice. They were our go to trademark our new business at Helen Squared and made the whole process so straightforward and communicated brilliantly throughout. Sanjay was also kind enough to provide me with some advice and direction on another matter. I recommend them to any small business navigating the world of trademarks and IP - it should be one of the first things you do and these guys make it plain sailing!

18 August 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Helen,

Thank you so much for taking the time to write such a wonderful review and recommending us! We're thrilled that we were able to assist you in securing your trade mark and that we made the process plain sailing. It's always terrific to receive detailed feedback as it allows us to improve procedures.

We're looking forward to working with you again!

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

The trademark process just got smoother

This is just the service for anyone looking to protect their brand. Couldn't have been simpler dealing with the helpful Pulse Team, they kept me informed every step of the way, gave sound advice in plain English (not legal-speak) and helped me lock in the trademarks I needed. Smooth from start to finish.

4 August 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Linsay,

Thank you so much for taking the time to write a review. We love hearing about your positive experience with us. It's always rewarding to hear that we're making our clients' lives easier and assisting them in growing their businesses.

Wishing you best of luck with your business! If you need anything in the future, we would love to work with you again.

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Professional service, as I would expect.

Dealt with Sanjay. Very professional, not pushy at all, gave excellent advice and proceeded with the registration which was successful first time. Would use again.

18 July 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Michael,

Thank you very much for your feedback - it is really appreciated! We are glad to hear that Sanjay was very professional and that the registration went well. We would love to work with you again!

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Sanjay offered a great deal of advice…

Sanjay offered a great deal of advice to us in a time of difficulty. He was quick to respond and broke down the jargon. I would recommend his services to those needing help.

24 June 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Ben,

Thank you very much for taking the time to give us a review. We are certain that Sanjay will be very happy to hear that he was able to be of great service to you during a difficult time!

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Clear, informative and helpful!

Clear, informative and helpful!

After seeking advice elsewhere, no one has given me the clarity and simplicity of what I needed to know. Sanjay made the process and technicalities of what I was trying to achieve so easy to understand, removing jargon and making the process feel much more accessible. No pressure, just honest information and a fantastic service. I am excited to continue working with Sanjay and his team!

7 June 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Emma,

Thank you very much for your feedback. We are overjoyed that you found our procedure to be simple and straightforward, as this is exactly what we strive for. We are very pleased that Sanjay provided you with excellent service - and we are delighted to work with you too!

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Great customer journey

Great customer journey. Sanjay was able to help our SME protect our existing brand and a new brand that we are in the process of obtaining investment for. Pulse know how to explain brand issues simply and then keep you apprised of risk at all stages. I would highly recommend their services.

30 May 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Peter,

Thank you for taking the time to leave a review. We are thrilled to hear that you were pleased with our services and that Sanjay was able to help you smoothly through the process.

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Great service!

Pulse law provided us with a great service and have been really helpful overall. They performed a thorough analysis and advised us of any risks and potential outcomes for our trademark. Highly recommended.

20 May 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Raimond,

Thank you for your review. We appreciate you taking the time to provide feedback. We are excited to hear that you were satisfied with our service and thorough analysis!

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Sanjay is excellent

Sanjay is excellent. He guided me through the entire trademark process and turned a very complex process into a very straight forward one. Thank you.

19 May 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Paula,

Thank you for your feedback. Sanjay is our rockstar Head of Trade Marks at our UK office. We're delighted to hear you had an excellent experience with him.

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Great Experience working with Sanjay &…

Great Experience working with Sanjay & the team! Highly Reccomended!

11 May 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Raunaq,

Thank you leaving a review. We really appreciate your feedback and we are glad to hear about your great experience with Sanjay and our team.

Best wishes,
The Pulse Law Team

Rated 5 out of 5 stars

Very Informative

I received a call from Sanjay today who was very informative and helpful with regards to applying for a trademark.

He broke the process down to a level that I understood and laid things out step by step.

I would recommend this service to anyone wanting more information about trademark application.

14 April 2022
Unprompted review
pulse.law logo

Reply from pulse.law

Hello Jack,

Thank you for taking the time to share your feedback. We're happy to hear that Sanjay was very helpful and that you had a great experience with the trade mark application procedure.

Best wishes,
The Pulse Law Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look