spusu Reviews 1,157

Spusu is an Austrian mobile phone network provider. One of the cheapest, one with a very dedicated service team. Problems are being taken care of, not negated. A devoted team trying to make you feel l... See more

Moved from Lyca to SPUSU a couple of months ago , SIM arrived next day and I was up and running in minutes, old number transferred with no issues, wanted to stay on EE network. Rang SPUSU customer s... See more

I moved to Spusu after a non existent support system from Lyca. The transfer went smoothly with an eSim, but then I found out my Google Pixel 6 Pro is incompatible with Spusu network. Emails were ans... See more

Unlike other telecomunication companies spusu always has nice and quick customer service, which makes it nice and easy to deal with this company and motivating to buy from them. Signing up is just as... See more

Best Customer service ever in the history of mobile network response time is rapid, never scams you or over charges. I have been using it since 2 years, hardly any issues with network. Only very few... See more

Customer Service is absolutely fabulous. Answers are given promptly (e.g. WhatsApp) and issues solved in a friendly and professional way. Family-owned business at its best. Switched from T-Mobile (Ma... See more

Broke my SIM card when changing it during holidays. Got a new eSIM 5 minutes after contacting the service team, had Internet again before leaving the airport. Doesn’t get much faster then that

I’ve only had good experiences with SPUSU. Support responds quickly, competently, and in a friendly manner. The prices are absolutely fair. You can pause plans and/or switch at any time. So far, I’ve... See more

Best Customer Support ever. You have a problem or a question? Just write them per WhatsApp. They answer almost instant (not a bot - real human). If possible they solve the problem also almost instan... See more

like the fact that most problems and issues can be solved within minutes via the whatsapp-channel... just hat to swap tariffs for my interrail-bound son (to extend roaming data)... three messages and... See more

As a long-time/now again customer of Spusu/Help I can honestly say that EVERY SINGLE contact to the customer service/support team has been great. No matter which person I talked to, every one was ni... See more

We are customer with Spusu since they founded with two contracts ! Maybe the best Mobilephone Partner in Austria - we have only good experience and the service with real people and fast answer on what... See more

Been a happy customer for years. Spusu is seriously the best. Super cheap, fast, no outages. Can't say enough great things about them, honestly.

Absolutely outstanding customer service! I have never had such a great customer service experience in Austria as I have with Spusu. They're literally the only provider who has ever solved issues im... See more

Although to begin with I was unable to get the eSIM to work I got straight on to the customer service and Liam was able to sort everything out very efficiently and was so helpful and a pleasure to dea... See more

Spusu is the most user friendly and accessible and affordable phone company I’ve ever used. So easy to switch Tarifs and get customer service

Transfer of my old number seamless. Amazing value, with European free calls as well, which is very useful as I regularly visit France. Calls in USA cheap and data as well. I am not someone who... See more

top service quality. time to response on the whatsapp service-chat is really good and you always get a quick solution for your problem.

Customer Service by phone and chat (whatsapp) is excellent. Pricing is fair, especially with my location close to the border of switzerland I really enjoy the Spusu gruezi plan.

You can chat with them per WhatsApp, and they have done the request in 1min at 19:40 and also at 6:10 and 8:50!!! Very very good experience!

I have to say it’s the best customer service I’ve ever had. I can reach them anytime. 24/7. in other countries through WhatsApp and in my country by phone. They’re always cool and everything is just s... See more

This service Team will contact you, when you have a problem. This is absolutlty special. I had until this date no contact with a so great service Team. I hope your service also in future will go on at... See more

Super fast respond, process still in the making but all in all not even 10 Mins of reaction time.. well done Spusu 🤌🏼🤌🏼

Customer service via WhatsApp is super friendly and super quick Even my contract termination was a matter of one message and 15 minutes waiting time

Easy going brilliant service from the gentleman- Liam. Keep up the good work. Appreciate it!

I came across Spusu by accident when looking for smart deals in 2024 and was surprised at the offers. Having secured SIM only deals for spare phones for the office, I have no moved my mobile phon... See more

The service is always excellent, the employees respond within a minute via WhatsApp and any problem is solved immediately. Best regards, Arne Peters

Best Provider ever. Change of Tarif at evening. Done in 3min. Sensational.

These guys are great. Swift responses, available online and by phone and really went out of the way to help. Thank you spusu team!!!

Direct chat support. Friendly, uncomplicated, „non-corporation“ feel, and also the best rates!

Perfekt Service, fast easy and friendly.

best and fastest support anytime

Spusu is highly trustworthy, always offers reasonable tarifs that competitors are hardly ever able to offer. Customer service is prompt, friendly and always an extraordinary experience compared... See more

Great overall service! 10/10

Very good service. I‘m thrilled.

Super customer service!

Good when it works but no support when it doesn’t. Short codes for things like two factor authentication for banks don’t come through and zero support from “customer service”. No timescales for fixes... See more

One of the worst network I been to in my life. Purchased eSIMon Saturday. Installed eSIM. It said activated but when I was making call it was saying not activated . Wasted 4 hours to keep restarting p... See more

Spusu wrongly deducts roaming data – I can’t use my EU data abroad! Spusu keeps taking my EU roaming data even when I’m still in Austria. I’ve sent clear evidence (Google Timeline, exact times,... See more

I transferred my mobile number to Spusu nearly 3 weeks and WiFi calling is still not working. I have been communicating with customer services by WhatsApp which is painful as it takes at least 2 day... See more

Hello I just had the best costumer service! Really much appreciated, 11 stars for the costumer service, but the signal is really bad, sometimes even though we have 5G those day, still I am having v... See more

Not seeing rhe great & quick customer services referred too in other reviews. Over 30 minutes with no response to whatsapp & appear to just be in a queue when ringing

Excellent customer service and all good, only reasons we left were: 1. They won't alert you when running out of data 2. If you run out of data out of hours, you're stuck which happened to us on a we... See more

The worst experience I have ever had with any mobile network provider.

I started 4 months ago using spusu, since that time I use them for calls, when I call always have a problem the other part does not hear me or keeps silent interrupted, I been patient to be corrected,... See more

Was not satisfied with the customer service