STEAMRS Reviews 480

TrustScore 4.5 out of 5

4.3

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Company details

  1. Electronics Company
  2. Appliance shop
  3. Clothing alteration service
  4. Dry cleaner
  5. Electronics store
  6. Fashion accessories shop

About STEAMRS

Written by the company

STEAMRS by Dreamers is toonaangevend Nederlands merk gespecialiseerd in kledingverzorging. Onze prachtige en kwalitatieve gadgets zijn ontworpen om het verzorgen van kleding moeiteloos en plezierig te maken. Met een passie voor eenvoud en duurzaamheid streven we ernaar om jouw kledingroutine te verrijken en tegelijkertijd bij te dragen aan een stijlvolle en duurzame levensstijl. Welkom bij de toekomst van kledingverzorging.

Ontdek onze uitgebreide collectie aan stijlvolle en functionele gadgets, speciaal ontworpen om jouw kledingverzorging te vereenvoudigen. Van krachtige en elegante kledingstomers tot wasdrogerballen, fabric shavers, haar-verwijder borstels en lintrollers – wij bieden alles wat je nodig hebt om in een oogwenk een perfecte outfit samen te stellen.

STEAMRS by Dreamers producten zijn niet alleen praktisch, maar ook esthetisch aantrekkelijk. Ze vormen ook het ideale cadeau voor fashion lovers, zowel voor mannen als vrouwen. Upgrade je kledingverzorging met onze innovatieve en verfijnde gadgets!

Ben jij klaar om je kleding dat beetje extra liefde en zorg te geven? Ontek ons mooie assortiment!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

480 reviews

5-star
4-star
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1-star

Replied to 69% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent experience

The delivery was swift. The product is amazing and affordable. I am looking forward to useing it!

16 November 2025
STEAMRS logo

Reply from STEAMRS

We love your review and thank you so much for your kind words and for ordering with us. Enjoy steaming!

Rated 4 out of 5 stars

Steamer in "sand"

I ordered the steamer in "sand". Firstly (and least important) the colour is a pale pink, not sand. The steamer arrived in a decent timeframe, well packed.

The steamer is around 580-600 grams. The cable is not really 2m long, but rather 1,91 m, which I find a bit annoying. The button is easy to push, the steamer doesn't feel heavy on the hand. The steam output is decent. I haven't used another steamer with 30 g/min, so I really can't say. The tank is quite small, depending on how wrinkled a garment is and what the fabric is, it could last for up to 1 to 1.5 garments. It's also not transparent, so you count on the noise it makes to figure out that it is out of water. The overall design is nice.

I gave minus two stars because of the cable, the water tank and the fact that it didn't come with some kind of protective pouch. I had previously ordered a philips, which was cheaper and came with a pouch.

Overall it does a pretty good job considering it's a small, hand-held steamer, but I think there is room for improvement.

22.10.25 Update: Amazing response from Steamrs on my comments. Ten points to Gryffindor! :-)

6 October 2025
STEAMRS logo

Reply from STEAMRS

Hi dear Yanna, thank you so so much for this review. We love to receive your feedback and we will work on your feedback for sure! Thanks again and if you ever have any issues with the steamer, we're here to help you.

Rated 1 out of 5 stars

not happy about the delivery

the delivery is way too long and i had no possibility to take a faster one
and now i received an email saying that i will need to go to a pick a point
really not good
i think i will send it back

19 September 2025
STEAMRS logo

Reply from STEAMRS

Oh nooo, I’m really sorry to hear this! I’ll check this for you right away — I understand how annoying this must be, and it’s definitely not how we usually work. We never add the option to deliver a package to a pick-up point; this only happens if the recipient isn’t home at the time of delivery. I’ll look into this for you immediately and get back to you by e-mail.

Normally, our fast delivery and service are things we’re very proud of, so I’m really sorry we’ve let you down this time. I’ll make sure to fix this for you.

Rated 3 out of 5 stars

Missing steam hose

I have just picked up the package with the black professional vertical steamer.
Unfortunately the steam hose is missing.
No answear the phoned no answer an email.
Please contact me, order no. 9184.

11 August 2025
Unprompted review
STEAMRS logo

Reply from STEAMRS

Hi dear, I am so sorry to hear this! Luckily; my colleague talked to you on the phone a couple of hours ago and e-mailed you back - A new package with the steam-hose is already on its way and picked up by DHL. Hopefully you'll be able to steam tomorrow! Please, if there is anything I can help you with; I am always here to help!

Rated 5 out of 5 stars

They reply quickly

Great experience

11 May 2025
STEAMRS logo

Reply from STEAMRS

Thank you so much Elena, if there is anything we can do for you in the future, please don't hesitate to contact us! :)

Rated 1 out of 5 stars

Hi I order a steamer on 30

Hi I order a steamer on 30. 12. 24.
Order number O 202421725
Reference #7116
Packing list p202420683
Product code 8720299706781

Was unpacked yesterday as we have been abroad for a long time.
The steamer doesn't start at all !
There are it's smells like burn and there was a smoke coming out of it !!!!
I would like to return it and have a refund !
Also I never received an invoice from you!

17 March 2025
Unprompted review
STEAMRS logo

Reply from STEAMRS

Hi dear, I am so sorry to hear that your steamer is defect. No worries, even though the official 'returning period' is overdue, this request falls under our warranty procedure. I don't see a message from you in our mailbox if I am correct, but I am going to e-mail you right away and we are going to solve this issue for you!

Rated 1 out of 5 stars

Steamed for 40min still crinkles :( I…

Steamed for 40min still crinkles :( I was so excited to try and so sad by the experience

8 December 2024
STEAMRS logo

Reply from STEAMRS

Hi dear, I am so sorry to hear you've had a bad experience with your steaming device. I think you might've received a broken steamer, because it should 100% remove wrinkles! I am going to contact you right away to fix this for you via e-mail :).

Rated 5 out of 5 stars

Good thing for students

I bought a hand steamer with their travel bag, and absolutely satisfied: it removes wrinkles well. Easy and pleasant to use. I can advise it to everybody who does not have very much space in accommodation. A very good thing for students, for example. One dose of water from the measuring cup is enough for a couple of things.
The delivery was one day later. But the shop is very good.

23 September 2024
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