Eufy Reviews 1,607

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their effectiveness and excellent performance. Many consumers appreciate the intuitive design and ease of use, making setup and daily operation straightforward. People are also very satisfied with the competitive pricing, noting that they receive great value without compromising on quality. The delivery service is frequently mentioned for its speed and clear communication, ensuring a smooth purchasing journey for customers.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are impressed with the quality and ease of... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent picture quality of... See more

User experience

Consumers find user experience to be positive, highlighting the ease of setup and installation for various... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the quick and prompt... See more

Price

Users describe positive interactions with price, often highlighting the cost-effectiveness and reasonable... See more

Based on these reviews

Rated 4 out of 5 stars

Easy to understand model compatability between video doorbell unit and base station. Easy to fit and great that there is no subscription model in place. I have added a compatible hard dr8ve to prove... See more

Rated 4 out of 5 stars

Trackers- surprisingly easy to set up, even sharing a link between 2 users which wasn't a feature I thought existing was a pleasant surprise. It tells me when I've left my wallet in the house which I... See more

Rated 4 out of 5 stars

The S380 homebase and E340 doorbells are easy to set up but I wish that there was more suitable ringtones available to choose from. The S380 Homebase 3 can remain connected to you router by Wi-Fi but... See more

Rated 5 out of 5 stars

Straightforward purchase on Eufy Website, however the large amount of choice of units and different homebase units means a bit of care is required. (Note to Eufy - an AI assistant might be useful here... See more

Rated 5 out of 5 stars

I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... See more

Rated 5 out of 5 stars

We purchased c31 video doorbell from the eufy shop direct and received a discount of £50 which is great. The doorbell picture quality is great, and night vision in black and white is also very good... See more

Rated 5 out of 5 stars

I looked at all the reviews and chose eufy wired door bells first as I was fed up with paying ring £120 a year for their cloud storage. The doorbells are great they do everything the old ones did . I... See more

Rated 5 out of 5 stars

I’ve had my robot for 15 months now. It’s been fantastic at dealing with my labradors fur which previously dominated all flooring. I do wish they’d bring back the edge cleaning it used to do, this was... See more

Rated 5 out of 5 stars

We bought the C10 to replace the G10 hybrid which we had been using for a number of years. The C10 is excellent and cleans noticeably better than the G10. The self emptying station is very helpful as... See more

Rated 5 out of 5 stars

Ordering was really easy and delivery was very quick . Friends who had experience installing the equipment volunteered to do this task which we more than welcomed. The effectiveness of the system is... See more

Rated 2 out of 5 stars

these battery powered cameras do not allow continuous recording. so if the software does not recognise an "event" there is no footage to look back through. doorbell cam has good view down our path... See more

Company replied

Rated 5 out of 5 stars

Product is fantastic and I love the work instructions, the manual and the great images and videos that comes with the product for installation. The app is a little.... buggy sometimes or doesn't work... See more

Rated 5 out of 5 stars

Great doorbell, looks sleek. Easy to install, clear easy to understand instructions included. Sometimes doesn't always pick up motion as quickly as would like but overall very happy with it. Feel much... See more

Rated 5 out of 5 stars

The replacement brushes arrived quickly & were well packaged. the company kept me informed at every stage from order to dispatch. The website is easy to navigate.

Rated 5 out of 5 stars

Eufi X10 Pro Omni changed my life! As someone who is juggling working full time and studying for my degree, having a robot vacuum and mop that can work on a schedule has really freed up so much of... See more

Rated 2 out of 5 stars

Have to have super duper WiFi for external cameras to connect. Constantly losing signal. Solar charging is useless. Camera has died after 2 weeks. What the don’t tell you is that they are just like... See more

Company replied

Rated 5 out of 5 stars

We have the eufy omni x10 and are very pleased with it. We have also recently ordered extra vacuum bags which arrived very promptly. The robot cleaner needs little maintenance and does a very good job... See more

Rated 5 out of 5 stars

Using discount code makes this a very reasonably priced video doorbell system, with no on going monthly fees. Relatively easy to set using the app. So far works well.

Rated 5 out of 5 stars

Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... See more

Rated 2 out of 5 stars

Bought Video Doorbell camera(E340), outdoor camera (S340), local storage Homebase3. All are easy to setup (5star) Continuesly facing issue with unwanted Alert and some time missing recording -... See more

Company replied

Rated 5 out of 5 stars

Eufy door bell are better than the 2 other makes I have tried. No subscription and no false alarms. I live on a main road with a small front garden and had false alarms with other video doorbells but... See more

Rated 5 out of 5 stars

The Eufy video doorbell has excellent camera clarity.The app is easy to use with a lot of set up options available. Installation is also very straightforward. Really good value for money purchase.

Rated 5 out of 5 stars

Love my little robot hoover, one of my best purchases ever. Had him for a long time now. Cleans based on a schedule I set for him, entertains the cat, all I need to do es empty the dust container in t... See more

Rated 5 out of 5 stars

Wireless cameras are so easy to install and the solar recharge is extremely efficient. I particularly like the way that you can link the cameras to pass from one to the next one. Great quality replay.... See more

Rated 5 out of 5 stars

I recently came across Eufy home cameras. They are easy to set up and use. I contacted their customer service team using the online form and was pleased to receive a response within 1 hour. I would de... See more

Rated 5 out of 5 stars

Aa a loyal eufy robovac customer this is my 3rd upgrade and it is even better than I expected. Quiet, powerful and the mapping is first class. Being able to zone my home for cleaning is a genius mov... See more

Rated 5 out of 5 stars

One of the best Cctv company on the market at the moment in 2025, their products are not too expensive either r, no monthly membership fees, what more do you want?👌😊

Rated 5 out of 5 stars

I decided to buy the Eufy solo camera s340 twin pack and homebase s380 on recommendation ,and i am more than happy.They are both very smart and work absolutely brilliant.They are made so well.I was sl... See more

Rated 5 out of 5 stars

We love our new cameras and video doorbell. Easy to set up, easy to use and very clear picture quality. Ordering was smooth and delivery was quick.

Rated 5 out of 5 stars

I reported an issue with one of my many Eufy cameras. Anker replied very fast. They came up with a solution fast as well. So I recommend Anker and Eufy. Very happy customer here 😊

Rated 5 out of 5 stars

We already had three cameras but decided to add a video doorbell and chime. Installing them was straightforward and connecting to our Homebase 3 was simple.

Rated 5 out of 5 stars

A great deal on a very good outside camera with lighting. Quick delivery and easy to install. Eufy is reliable and gives me peace of mind with my home security. Highly recommend.

Rated 5 out of 5 stars

Had a Eufy bell for about 3 years, been great, wanted to get a camera for the back garden, had some great offers on and so easy to setup. Very simple to use had no issues and no subscription.

Rated 4 out of 5 stars

Installing and setting up the E340 and S380 was very straight forward and easy to do. Had problems setting up the Mini Base Chime, it wouldn’t connect to the system. After many tries I contacted cu... See more

Rated 5 out of 5 stars

Bought loads of things from them, great cameras for security and just bought the robot hoover and mop and what a difference my floors are now

Rated 5 out of 5 stars

The whole purchasing process was very easy and was made even better with the Eufy discount vouchers I used to purchase the camera system. The confirmation email and follow up messages gave accura... See more

Rated 4 out of 5 stars

I completely love my Eufy. She has taken the pressure off keeping our home clean. We have a dog and the floors need regular attention. I set a cleaning schedule, with the most used areas getting wash... See more

Rated 5 out of 5 stars

Fast delivery, well packaged and easy to set up with my existing Homebase! Will definitely buy eufy again in the future when I add cameras.

Rated 4 out of 5 stars

Being an ex-Ring customer I found the Eufy doorbell and app very easy to set up for both mine and my parents' devices. However to be able to sync with other (non Eufy) door bell chimes would be great.... See more

Rated 4 out of 5 stars

This is the first time I have purchased a video doorbell and I am pleased to say the components appear to be of good quality. I am not very IT savvy and struggling to set up, the scanning onto the ap... See more

Rated 5 out of 5 stars

Really impressed with this product at a very reasonable price. I’m going to get a second one for another area of our house/garden

Rated 2 out of 5 stars

The video doorbell has good video quality but the battery doesn’t last a week in normal mode. I have 2 batteries that I replace every week. Also the funtion to talk through the doorbell is not pract... See more

Company replied

Rated 2 out of 5 stars

We've owned a G30 hybrid robot vacuum since December 2023 which has had very little use as I've mainly used a Dyson on the carpet. We've just had laminate flooring installed so I decided to start us... See more

Company replied

Rated 1 out of 5 stars

Bought the 3 in 1 - honestly don’t bother this has been the biggest waste of money ever I’ve had it for 3 months and in that time I’ve had to buy 4 replacement brushes for the robot vacuum as I ha... See more

Company replied

Rated 5 out of 5 stars

Im a new customer of Eufy security products. And I must say they are amazing. Simple set up straight out the box, and good value for money too. I have now swapped out my old units for thr entire Eufy... See more

Rated 5 out of 5 stars

I’ve been using Eufy Security Cameras for a number of years. I’ve contacted Customer Support for advice and have had quick responses back. Would highly Recommend Eufy.

Rated 1 out of 5 stars

Terrible service. Ordered replacement parts for my robot hoover. They took a ridiculously long time to arrive. Then tried to return them - Eufy make it very difficult to return, with unprofessional me... See more

Company replied

Rated 4 out of 5 stars

Really like the video doorbell. The video quality is excellent, the motion detection and zone tailoring is very good. Playback of events is easy on the app and, of course, subscription free! The... See more

Rated 5 out of 5 stars

Got our VAC and Mop at good price. The unit functions superbly well. The App is easy to use (though a few times we seem to have lost our map, but that could be us doing something wrong). This is... See more

Rated 5 out of 5 stars

The clarity of the camera is excellent but a little slow downloading... excellent buy on the black Friday event at half the price


Company details

  1. #44 of 69 best companies in Electronics Company

Written by the company

At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Initially I loved it

Initially I loved it. However I have had to replace so many bits in 12 months. The worst bit being a small plastic flap in the dust hopper came off and I couldn't replace that small bit I have to buy a whole new dust bin which seemed excessive

4 March 2026
Rated 5 out of 5 stars

Excellent product

Very easy to set up, with a sleek and elegant design. The functionality is excellent—both the vacuuming and mopping work seamlessly, and the scheduling feature adds even more convenience.

9 March 2026
Rated 5 out of 5 stars

Eufy floodlight camera with…

I bought an eufy floodlight camera with internal storage. Paid £150 great value, much better picture quality than my previous Ring floodlight camera. And with the added bonus of no annual fee!
Very easy to set up and install. App very user friendly, nightly recommend.

3 March 2026
Rated 4 out of 5 stars

Easy to understand compatability

Easy to understand model compatability between video doorbell unit and base station. Easy to fit and great that there is no subscription model in place. I have added a compatible hard dr8ve to proved additional recording capacity. The kit continues to work well. I may have to work out how to switch it off when I am working . The garden, cleaning the car etc as my wife quickly got fed up with all the alerts, as I frequently activated the doorbell. 🫣

28 February 2026
Rated 5 out of 5 stars

So far, So good

She quickly mapped the house, and once we figured out how best to use the app, she just gets on with it. No problems yet. Exceeded expectations.

1 March 2026
Rated 5 out of 5 stars

Works well and is straightforward to fit and set up.

Straightforward purchase on Eufy Website, however the large amount of choice of units and different homebase units means a bit of care is required. (Note to Eufy - an AI assistant might be useful here to help and confirm to the prospective purchaser that everything will work together). Delivery was clearly communicated. Set up & fitting was very simple indeed, the doorbell unit and homebase recognition worked well 'out of the box', and linking to Alexa and our legacy wired doorbell was also straightforward.

2 March 2026
Rated 5 out of 5 stars

Very User Friendly

Set up a home security system with Eufy
Very straightforward, very user friendly
Also has the advantage of being able to completely individualise a system depending on needs.
Also cost effective and allows you to store images locally rather than subscribe to a cloud service
Very impressed and will probably build on the initial system further (external camera, door bell, door entry sensors, home base)

6 March 2026

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