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Folded infographic poster for the mediaservice agency Figge+Schuster. The Agency is using this poster to explain a common project progress to their clients. With this visually teasing graphic the client learns the complex structures and progresses of a me...
Folded infographic poster for the mediaservice agency Figge+Schuster. The Agency is using this poster to explain a common project progress to their clients. With this visually teasing graphic the client learns the complex structures and progresses of a me...
Experience map for a coworking place project designed by Angélique Schlick . Connect with them on Dribbble; the global community for designers and creative professionals.
The document discusses the development of a service design tool called Blueprint+, highlighting its importance in standardizing, communicating, and sharing service experiences. It emphasizes the chaotic backstage processes in service delivery and how mapping service blueprints can reveal breakdowns in customer experiences. Various examples are provided to illustrate the complexities of service interactions and emphasize the significance of integrating emotional aspects into service design...
