English Tea Store Reviews 29,477

Have needed to move to decaf tea and prefer black loose teas. English Tea Store carries several decaf black tea blends which are hard to find elsewhere. Appreciate that they're stocked and easy to o... See more

I find it very hard to get DECAF tea that tastes good. I have found your English Breakfast decaf to be the best I've ever had. Unfortunately its next to impossible to find in stores in my area, I li... See more

I love my small teapot. It reminds me of my grandmother who never plunked a teabag in a cup with boiling water. She had different size teapots depending how many cups she was preparing. Thank you. I a... See more

I was not disappointed by this new flavour (Across A Crowded Room). The description intrigued me but the flavour of the actual tea was everything as described but better. I will definitely be ordering... See more

We were so happy with our experience ordering. The goods were fresh, well packed, arrived quite quickly and were fairly priced. We were so happy to find treats available to ship to us which are impos... See more

This was a replacement order due to my first purchase of charcoal crackers arrive broken. I am very appreciative that you took the time to replace my order va giving me a credit. Full scale custome... See more

I've been getting my tea at English Tea Store for a few years now. I realized the tea bags I was buying in a grocery store where not only tasteless, but I was really getting ripped off by how little t... See more

Everything we ordered arrived safely and promptly, have been a customer for many years and will be reordering again soon and recommending to others as usual. So very pleased you are available for us... See more

All the jars of jam arrived unbroken and wrapped and packed securely. Free shipping was offered if we purchased so much. Very good jam with berries as the first ingredient and sugar instead of high... See more

Best place to get tea! Exceptional tea and for a great price. Took this tea to work and got 3 other staff interested in buying it. Blackcurrent is my favorite. Fast delivery and I can’t say anyt... See more

After being unable to source clotted cream locally, I was fortunate to discover the English Tea Store. They offered a reasonably priced product that was shipped promptly. Highly recommended for those... See more

Orders three Easter eggs for my husband who just moved from Ireland to have for his first Easter. He loved them! They came shipped with an ice pack to keep cool and made a long journey to California i... See more

I recently bought the “Amsterdam 2cup teapot” in royal blue and it is making me happy every morning It is a lovely rich color, pours well and has strainer holes inside at the base of the spout... See more

The store has a good variety of teas and tea stuff. We have thoroughly enjoyed the teas, just a hit these are English teas a bit of milk is indicated. The service is excellent. My orders have been... See more

The order was filled accurately, and items were received in good condition. It’s helpful to have a US source for British teas and related products. ETS is located in my home state, so I was surpris... See more

My February order arrived in a sturdy box, undamaged; the contents was so well packed that no jars were leaky or broken, no chocolate or boxes of biscuits or tea cakes crushed. My family was excited t... See more

Terrible company. I ordered chocolate both in winter and summer. Paid extra ice and sealed packaging with both occasions chocolate arriving melted. They blamed me for not getting one day delivery and... See more

I love this store! Great products...good variety. Chocolates & toffee so much better then what we have in the states. Bonus...Christmas crackers & puddings. The new website is very well done! Will kee... See more

In a word, Marmalade, the good kind. The English Tea Store is one of the few places I can get it. Also, their customer service is terrific. On my last order, one of the jars was damaged and leaked. Th... See more

My experience was fantastic due to the many wonderful teas on your site! Like anything...variety is a good thing. Thank you for providing that with reasonable prices to match.

The English Tea Store always has what I need and I always get exactly what I ordered. The quality of their teas is excellent and I've been ordering from them for over 20 plus years.

The only place I could find my favorite teas, locally, was at Whole Foods, and because I find his politics abhorrent, I was looking elsewhere for Taylor's teas. I got the products I wanted in short... See more

our experience was great. we bought tea cups for a project we were doing english tea store our order was right on time a couple had gotten broken thru the mail and they made it right and sent us two... See more

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfamiliar items as well as established favorites, and have never had reason to regr... See more

I very much appreciate that they ship their products in boxes. A major online retailer uses plastic bags and the boxes of tea arrive crushed. I also like the selection.

I like trying all the flavors of teas and, so far, are all favorites. I can taste test them all with the 1 ounce package size. Plus I found different flavors of marmalade. Planning on a summer tea par... See more

Timely arrival and great Price! The variety is stunning and I actually see the difference between tea in America vs. Abroad. Highly recommend!

My interaction with the English Tea Store custoner service representative was plesant & infornative. I ordered the rose tea bag holders set of 4. They are beautiful and well made. I will definitely or... See more

Wonderful British teas, taste great and arrive quickly and in good condition. Love Buckingham palace garden party tea!

This company always gets 5 Stars from me. I have been buying Tea and other good things from them for 20 years and have never been disappointed.

The products are very good quality and price. Ordering has always gone smoothly and delivery is very prompt and within the deadline given.

You have my favorite peach preservers and at a good price. When Some got broke during shipping you replaced them right away.

Ordered several items as a “gift package” for my sister. She absolutely loved everything, and asked that I repeat the order anytime.

I loved the variety of products available. Many were at a reasonable price. Even better, some were on special. The order shipped quickly and was well packed to arrive in great condition. Very happy I... See more

Finding clotted cream! Unable to source locally, I was lucky enough to stumble across the English Tea Store! Reasonably priced, and shipped quickly.

While I’ve purchased in 2024 twice, and absolutely loved the items I purchased. When I replenished this go round, the loose leaf Earl Grey was positively SATURATED with Bergamot oil, to the point w... See more

The shipment came quickly. Packaged well. No damages. Your Raspberry Curd and clotted cream are out of this world. The Teas are amazing. I will be ordering again from your company. Keep up the good wo... See more

It appears order processing time is 7 business days. We were out of town. I had my family driving over everyday to make certain the order would not sit on our porch overnight. This is our first time o... See more

English Tea Store has a wonderfully wide selection of real British-style teas and treats—their products taste great, most orders arrive quickly and carefully packed, but some customers say delicate i... See more

Great variety and the quality. I purchase loose leaf teas in English Tea Store for years, and it never disappoints.

Customer service is terrible. I ordered a Christmas present and was notified one or more items were back ordered. I reached out via email and phone to cancel without response. I finally was able to c... See more

The sugar bowl came cracked on handle. I returned and waiting for refund. Please immediately refund and let me know. Response to below: I’m tried to contact the customer service emails many, many... See more

Quick delivery, got what I wanted at a great price. I had been buying my favorite tea at Whole Foods in tins. I didn't know it came in boxes. So much cheaper!

You always have wonderful teapots! I ordered the strawberry teapot. It is so pretty. Easy ordering. The teapot arrived in a timely manner!

I love the tea and Irish cookies. I also appreciated the help I received, making sure my new address was correct for delivery.

Ordered $70 worth of honey sticks. Waited 3 weeks to only receive 2 out of the 10 items I ordered. They took 10 days just to process the order, then Their team made a mistake with my address after spl... See more

I thoroughly enjoyed the Pumpkin Spice Scones very much and so did my family. I imagined I was having tea in England!

I love the delicious products that the English Tea Store offers. My absolute favorite is their Yorkshire Tea!!

I've been using your tea for quite a while and am always satisfied with the selection, taste and quality

I liked being able to get english farein the US. Shipping is a little expensive though so I can'torder as much as I would like