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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the use of substantial materials and the aesthetic appeal of the items. Many people appreciate the wide selection available, noting that the products are both beautiful and functional, often exceeding expectations compared to other brands. The customer service also receives high marks, with consumers frequently mentioning quick, personal, and helpful responses to inquiries. Reviewers are impressed with the efficiency of order processing and delivery, and the company's willingness to resolve issues promptly, demonstrating a strong commitment to customer satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Many customers praise the variety of... See more

Quality

Customers had positive experiences with quality, often praising the fantastic material and high-quality... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent,... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with the... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip... See more

Rated 5 out of 5 stars

I get compliments EVERY time I use the beautiful chrome-plated wolf's head cane I bought from you a few years ago, but it's to the point now that I have to use a cane constantly, so it's time to sta... See more

Rated 5 out of 5 stars

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the fre... See more

Rated 5 out of 5 stars

Though I haven't yet purchased a walking appliance, I have been looking at the different styles, materials, palm-grips, and customer ratings. My agent understood I'm a novice at this and helped me wit... See more

Rated 1 out of 5 stars

The company provided sizing instructions. I used 2 of the suggested approaches and had my husband help me with measurements. Then I ordered my expensive cane. It arrived way too short. They won't g... See more

Rated 2 out of 5 stars

Handle on cane started to come loose. I’d assumed it was threaded on because I was able to tighten it back down, until the point where it would just continue spinning. I need the cane to walk, and... See more

Rated 5 out of 5 stars

Arrived a lot quicker than expected, especially given im in the UK. No extra charges at shipping. I emailed them first to make sure it would be with me by Christmas and its arrived a month before.... See more

Rated 5 out of 5 stars

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer... See more

Rated 5 out of 5 stars

If you have to use a cane it might as well be fashionable! I was looking for a reasonably priced cane that adjusted down to 29 or 30 inches, since I am 5 feet tall and most canes only adjust down to 3... See more

Rated 5 out of 5 stars

I have been a Fashionable Canes customer for years. I’m not even sure how many Canes I have purchased. Most of those Canes are still used, I have various Canes for different situations. The quality is... See more

Rated 5 out of 5 stars

The cane is amazing. Everything I asked for. The custom sizing is perfect. I’ve already gotten several compliments. You’re customer service is knowledgeable and helpful ( James) I can’t wait to... See more

Rated 5 out of 5 stars

The cane I ordered arrived damaged. I contacted customer service, they responded promptly and took care of me immediately. It's nice to see a business that still cares about it's customer base! Keep u... See more

Rated 5 out of 5 stars

Fashionable cares has a excellent selection of canes for almost every taste. I received my order promptly. Read the specs to order exsctly what you want or call customer support.

Rated 5 out of 5 stars

I messed up on my order by failing to put discount code on order...notified company and they immediately adjusted my account and allowed the discount and special gift to be sent to me...will order mor... See more

Rated 5 out of 5 stars

The website was very clear and easy to understand, and my order came quickly and as advertised. I'm in Canada, and I did have to pay duty, but that's not the companies error. Also, their emails went t... See more

Rated 5 out of 5 stars

I had forgotten to put a size on my cane order, and emailed customer support. They responded back the next day, a Sunday. Great customer service. I haven't yet gotten the cane, so I will update later.... See more

Rated 5 out of 5 stars

I called for changes on an order that I placed and was immediately greeted with a warm, friendly attitude. The lady who helped me easily located my order and updated the changes. Very satisfied.

Rated 5 out of 5 stars

I have ordered three canes from Fashionable and one had a problem. First thing they said was let me check the warranty and do you have a picture of the damaged one. Immediately sent them a picture and... See more

Rated 5 out of 5 stars

I bought my cane several years ago (not sure of the date) and it still looks like it's new. This company tells you how to take care of it and sells only the best quality in all of their products. I ha... See more

Rated 5 out of 5 stars

I initially called FC because I am a 1st time cane user & ordered the wooden handled Bahama Leaf. I love the feel of the wooden handle vs a harder molded handle. My daughter-in-law insisted the handl... See more

Rated 3 out of 5 stars

I want to register my profound disappointment with the commemorative plate I recently received for the cane I purchased. I had ordered an elaborately fashioned plate, expecting it to be seamlessly aff... See more

Rated 4 out of 5 stars

I am very happy with the product and customer service I received but the cost to import into Canada was a huge sticker shock and because the documents did not specify the product was made of all wood... See more

Rated 5 out of 5 stars

Awesome products, I got the Zap Cane and it's really cool! The shipping was very fast, the communication was flawless, and the quality of the material is fantastic. Fashionable Canes is a trustworthy... See more

Rated 5 out of 5 stars

You have a lot to choose from, but I had questions and those questions were answered quickly and thoroughly. I also liked that I could continue to correspond and the replier was very patient with me.... See more

Rated 5 out of 5 stars

I've dealt with other cane suppliers, having owned two surgical supply pharmacies. Fashionable stand with the best. I'll definitely order from them again.

Rated 5 out of 5 stars

I had been struggling for a while to replace the ferrule of my new cane. I reached out and they were quick, kind, and helpful. Some of the best customer service I've received.

Rated 5 out of 5 stars

I needed my order to have expedited shipping and this company came through with managers jumping in to get it done.

Rated 5 out of 5 stars

The canes are beautiful and Customer Service excellent when one was lost by the shipping company. Would definitely use again and highly recommend this company

Rated 5 out of 5 stars

Fashionable Canes has great customer service. I was very happy to chat with Tina via email. I ordered the wrong length of cane. She suggested the best way to handle it and offered to reorder for me an... See more

Rated 5 out of 5 stars

The canes are a great quality and perfect for my large frame. I’m 6’5” and weigh 330. I have never had a problem with any of the 3 canes I have purchased! I received exactly what I ordered!!! I’d reco... See more

Rated 5 out of 5 stars

Customer service was extremely helpful as well as timely. Product is lovely. I purchased 2 canes and love them both.

Rated 5 out of 5 stars

I have ordered multiple canes from Fashionable canes, and have been happy with each one. This most recent order arrived with a damaged cane and my message was responded to quickly and courteously. My... See more

Rated 5 out of 5 stars

I have ordered a lot of very nice canes from you, and one of them I tripped over and it broke. You helped me get it fixed for free. Thank you very much!! For some reason, your emails have stopped, and... See more

Rated 5 out of 5 stars

I ordered incorrectly and Tina has been so helpful getting my problem solved. Great to work with.

Rated 5 out of 5 stars

I made a mistake and when I realized I could make it longer with the button. I used it today and enjoyed it. The person who got back to me did so quickly. Very impressed.

Rated 5 out of 5 stars

Fine quality products, great selection and reasonable pricing. Easy ordering, quick delivery, very responsive courteous customer service.


Company details

  1. Medical Equipment Supplier
  2. Fashion Accessories Store

Written by the company

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fashionable Canes is a trustworthy company

Awesome products, I got the Zap Cane and it's really cool! The shipping was very fast, the communication was flawless, and the quality of the material is fantastic. Fashionable Canes is a trustworthy company, reputable, and delivers as promised.

March 11, 2026
Unprompted review
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Rated 1 out of 5 stars

The company provided sizing…

The company provided sizing instructions. I used 2 of the suggested approaches and had my husband help me with measurements. Then I ordered my expensive cane. It arrived way too short. They won't give me my money back and charge a restocking fee for an exchange only. Plus, I thought the design covered the full cane, but it covers only the top. The cane is too light to support me. Go to the local pharmacy for a better quality cane at a much cheaper price.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING IN EVERY RESPECT!

I get compliments EVERY time I use the beautiful chrome-plated wolf's head cane I bought from you a few years ago, but it's to the point now that I have to use a cane constantly, so it's time to start adding to my collection. The ONLY problem is which FANTASTIC artisan-carved cane to order first!

Your selection of HIGH QUALITY canes is absolutely AMAZING & the prices are GREAT! Additionally, your service is always FAST & dependable & your customer service department is TOP-NOTCH! You definitely get a 10/10 rating from me & I recommend you to people every chance I get!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Polite and accurate

I've dealt with other cane suppliers, having owned two surgical supply pharmacies. Fashionable stand with the best. I'll definitely order from them again.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary Customer Service!

I have ordered multiple canes from Fashionable canes, and have been happy with each one. This most recent order arrived with a damaged cane and my message was responded to quickly and courteously. My replacement cane arrived expeditiously and everything looks perfect. A+++ for quality and customer service. I highly recommend this company!

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Great company

I ordered incorrectly and Tina has been so helpful getting my problem solved. Great to work with.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Fashionable Canes has great customer service. I was very happy to chat with Tina via email. I ordered the wrong length of cane. She suggested the best way to handle it and offered to reorder for me and have it sent out next day. I appreciate her kindness and quick responses when I reached out.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Gtest source for canes

Fashionable cares has a excellent selection of canes for almost every taste. I received my order promptly. Read the specs to order exsctly what you want or call customer support.

January 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent range of products & outstanding service

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the free custom sizing offered to the chat and after-sales help. All round, an excellent company to buy from.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

My cane arrived in perfect condition…

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip, but the rubber one will probably be more useful. However, it is beautiful and will get used.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as described

The website was very clear and easy to understand, and my order came quickly and as advertised. I'm in Canada, and I did have to pay duty, but that's not the companies error. Also, their emails went to junk, so it was me who had problems - they were great.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

I had forgotten to put a size on my…

I had forgotten to put a size on my cane order, and emailed customer support. They responded back the next day, a Sunday. Great customer service. I haven't yet gotten the cane, so I will update later.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fast Response

I messed up on my order by failing to put discount code on order...notified company and they immediately adjusted my account and allowed the discount and special gift to be sent to me...will order more canes in the future...

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Arrived a lot quicker than expected

Arrived a lot quicker than expected, especially given im in the UK. No extra charges at shipping. I emailed them first to make sure it would be with me by Christmas and its arrived a month before. I ordered the carbon fibre cane and its fine. My daughters going to ne so excited (its a copy of the Flame cane from House MD tv programme)

November 24, 2025
Unprompted review
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Rated 5 out of 5 stars

15 year Fashionable Canes customer

I have been a Fashionable Canes customer for years. I’m not even sure how many Canes I have purchased. Most of those Canes are still used, I have various Canes for different situations. The quality is top notch, I’ve had 2 Cane handles come slightly lose, no cracks, breakage, fading, and I get compliments all the time. I have been partial to the twisted shaft colorful woods. They look incredible, but not only do they look great they also work great. These Canes are strong and you have a huge variety.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Quality of Service

I called for changes on an order that I placed and was immediately greeted with a warm, friendly attitude. The lady who helped me easily located my order and updated the changes. Very satisfied.

November 11, 2025
Unprompted review

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