Banner for Meroda Cosmetics

Meroda Cosmetics Reviews 6,151

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the products, highlighting their quality and how well they suit different skin types, including sensitive and mature skin. Many consumers appreciate the natural look and feel of the makeup, with specific praise for foundations that match skin tones perfectly, blushes, and lipsticks that perform well. People also commend the positive user experience, noting the ease of application and the overall effectiveness of the items. While there are some mixed opinions regarding delivery services and order fulfillment, the strong consensus points to satisfaction with the product quality and the overall positive experience with the company.

What people talk about most

Product

People report positive experiences with product. Many customers are impressed with the quality and natural... See more

Quality

Users describe positive interactions with quality, with many praising the products for their natural look,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast delivery,... See more

Order

Customers had ambiguous experiences with order. While many reviewers expressed satisfaction with the products... See more

User experience

Consumers find the user experience to be positive, highlighting ease of use and application. Many reviewers... See more

Based on these reviews

Rated 4 out of 5 stars

The service was really good the goods arrived quickly, the packaging is really lovely and the products make my skin feel good. Unfortunately the coverage is not brilliant, I am 75 and my skin colour... See more

Rated 4 out of 5 stars

The free gift was hugely disappointing. And probably very expensive to produce. A mini eye pencil, per the visual, would be a better option. And probably cheaper to produce.

Rated 3 out of 5 stars

My order had been forgotten, I had to follow up via the instagram DMs, so that the order was finally sent. I received it more than a month later. Do not hesitate to also comment on Instagram to be hea... See more

Company replied

Rated 5 out of 5 stars

I have to admit that I was skeptic about the colour matching foundation, but it is really amazing! It is super light and matches my skin perfectly, without creasing and moisturising! I had a little is... See more

Rated 5 out of 5 stars

I am very happy with my colour changing foundation. It is very light and makes my skin look beautiful all day. I also received some 'goodies' as a gift, which are excellent and a nice touch. Everythin... See more

Rated 5 out of 5 stars

Love Meroda products. Not cheap but you get what you pay for. Good quality products that really suit my sensitive skin. I’m slowly trying the whole range! The mascara is amazing, no clumps, great appl... See more

Rated 5 out of 5 stars

Every once in a while you see an ad for makeup on Instagram and it peeks your curiosity. I decided to purchase a starter kit - universal foundation, blush, contour stick and eye shadow stick. My skin... See more

Rated 5 out of 5 stars

The liquid foundation is really as shown. The primer leaves perfect smooth Skin I have tried so many cosmetics until now and only expensive luxury brands. None of them reaches the same level . An... See more

Rated 5 out of 5 stars

Excellent service and wonderful products. I have triple purchased the red lipstick as I fear it will be discontinued. Best lipstick ever, best red tone and it doesn't bleed. Stays on all day even afte... See more

Rated 1 out of 5 stars

Unfortunately, I was very disappointed with these products. The eyeshadow is quite dry and doesn’t blend well, and the colors look dull on the eyelids. The blush also lacks radiance and makes the skin... See more

Company replied

Rated 5 out of 5 stars

Love the products but had a slight disappointment with the mini eye shimmer sticks. Customer service was straight on it and dealt with the issue immediately. The foundation is amazing and the blusher.... See more

Rated 5 out of 5 stars

Excellent product. Light and easy to apply. The skin looks luminous and beautiful, without appearing as if we are wearing makeup. I recommend it for everyday use.

Rated 1 out of 5 stars

The products are very expensive for the bad quality they have. Each piece of the eye shadow kit broke making it impossible to use - they are a complete waste of money. The foundation for my skin is to... See more

Company replied

Rated 5 out of 5 stars

Very positive experience for me! I received my package within 5 working days and the products...my goodness, you guys..,I don't know what kind of formula you have but the products are AMAZING. I have... See more

Rated 5 out of 5 stars

Your customer service is great, so helpful and professional. Your reply is prompt. You solved my problem very quickly and i appreciate this. Thank you

Rated 5 out of 5 stars

First of all, every product that I have used is so nice and gives you a natural glowy makeup look. Secondly my last order was missing some products and the customer service was so helpful and handled... See more

Rated 2 out of 5 stars

I haven’t received my parcel yet even though I especially ordered it for some event for 4th March. Now the problem is I won’t be home till 7th March and even after making so many efforts to ask courie... See more

Company replied

Rated 1 out of 5 stars

I ordered on February 14th. After weeks of repeated emails asking where my delivery was I finally got a refund a month later, and the products never arrived. Terrible company, terrible customer servic... See more

Company replied

Rated 1 out of 5 stars

My experience has been that customer care is minimal and they have no idea was customer care is. There is an issue with one foundation I purchased. When I opened a new bottle and put it on as usual a... See more

Company replied

Rated 2 out of 5 stars

The changing foundation is actually extremely thick and not natural at all. Unless you like a cheap effect on your skin, do not buy this product. Eye shimmer cream is okay but not as incredible as adv... See more

Company replied

Rated 5 out of 5 stars

I’m impressed with my complete change of makeup from the normal to the awesome. No more eyeshadow or heavy foundation. Love the blush and I’ve also used it on my lips. 10/10 with thanks

Rated 5 out of 5 stars

The primer, foundation and cheek colour is perfect. It matched my complexion and was light and blended well. I will be buying more and more than happy to recommend. I am over 70 years old and it di... See more

Rated 5 out of 5 stars

Everything I have tried so far is really good (changing foundation, bronzer , eye shimmer), I am looking forward for my next order delivery (lipstick and mascara). Meroda products are such a great su... See more

Rated 5 out of 5 stars

One of the products I bought is really perfect for my mature skin. The lipstick was damaged during shipping and they refunded immediately.

Rated 5 out of 5 stars

Great product for all ages! Great coverage, certainly the best I have ever used, natural but covers well...you need to bring out some skin products too!

Rated 5 out of 5 stars

I love Meroda’s products. It’s so effortless to use and looks and feels amazing on your skin. Doing my makeup now takes 2 minutes and gives you the ultimate no-makeup, clean look. Highly recommended.... See more

Rated 5 out of 5 stars

The product is quality! I enjoyed the feeling of the texture on my skin and the shop team is very competent and professional! Very responsive, helpful and performing high quality in all of the aspects... See more

Rated 5 out of 5 stars

I am thrilled with Meroda changing foundation! It blends beautifully with the skin, evens out the complexion and gives it a glow. What's even better is that it lasts all day without creasing in the li... See more

Rated 5 out of 5 stars

I received my order yesterday and I am very happy with the quick delivery. As it was late in the day only did a test of the product on half of my face and I am very excited with the finish and look.... See more

Rated 4 out of 5 stars

Took a while to arrive to New Zealand otherwise I would have rated 5 stars but absolutely love the items I bought. The primer is silky smooth and so easy to apply; it glides onto your skin and feel... See more

Rated 5 out of 5 stars

Quality products and a super helpful costumer service. I had a problem with taxes, when the products were imported to my country. I ended up having to pay taxes again in order to receive my pa... See more

Rated 1 out of 5 stars

Order never arrived although payment was taken. Emailed company many times to query where my order is and never received any response. Tracking information never updated. I was looking forward to tryi... See more

Company replied

Rated 1 out of 5 stars

My parcel has not arrived, nobody called me nobody contacted me just received an email that they could not finish the deliver. My name an address is on the mailbox. Please pay back my money

Company replied

Rated 5 out of 5 stars

Products are super! I love foundation and blush the most. Primer is so nice my face is hydrated all day in the work. Top quality. Fast felivery (2 working days).

Rated 5 out of 5 stars

Fabulous products. Easy to use and great on the skin. Delivery very quick. Have returned to refresh my summer sticks and more printer as these are the products I mainly use.

Rated 1 out of 5 stars

The products are far from what I expected. The shadows (shimmer sticks) are not usable, I do not have and have never had allergies, but they irritate my eyelids very much, besides the eyeshadows almos... See more

Company replied

Rated 4 out of 5 stars

I bought the valentines bundle and I can tell you the products are amazing. The foundation really works, it changes to the exact tint I need for my skin. The only downside is that it gives your skin a... See more

Rated 5 out of 5 stars

Great products and good customer service recently had an issue with one of the glimmer stick and got in touch with customers service and within the same day a replacement is being dispatched so im ver... See more

Rated 1 out of 5 stars

It has taken 11 days for this parcel to even be delivered to the carrier. Goodness only knows when I will actually get it. It is not a good sign when the email to rate the product arrives before the p... See more

Company replied

Rated 5 out of 5 stars

I love this foundation, great coverage, no guess work to find the correct shade, and my skin looks great! I get so many compliments. Shipping is fast and the product goes a long way.Ive been using thi... See more

Rated 1 out of 5 stars

Foundation doesn't not match my skin tone, causes acne and mascara doesn't stay on all day, comes off in pieces.

Company replied

Rated 4 out of 5 stars

Product is good ,but I had to pay additional 43 aed for the delivery which was not mentioned before ,so it was kinda expensive even you have showed it was under offer

Rated 3 out of 5 stars

I love your changing foundation, but it has not arrived yet and I purchased it for a gift. Now I’ll have to think of something else to gift… Delivery is too slow for Europe. Do better Meroda.

Company replied

Rated 2 out of 5 stars

I purchased your product on the 27 Feb as of today 6th March it is still sitting in London from the 3rd March despite it leaving Dordrecht on the 27th March.

Company replied

Rated 1 out of 5 stars

The product itself may be fine, but the delivery process was a complete disaster. The promised delivery timeframe was significantly exceeded. When the parcel finally arrived in Estonia, I... See more

Company replied

Rated 5 out of 5 stars

Super product and I’ve had many won’t be changing at the moment which is very unlike me

Rated 5 out of 5 stars

Purchase was easy, delivery time wasn’t too bad considering where it was coming from and the product is great.

Rated 1 out of 5 stars

I have tried emailing twice about my missing products and have not heard anything back. So a little disappointed with the customer service and the fact I have various not received my products

Rated 1 out of 5 stars

I ordered and paid for products three months ago and still they have not been delivered. I communicated with Meroda who said they would send the products again and still I had not received the product... See more

Company replied


Company details

Written by the company

Meroda Cosmetics was founded in 2021 in the Netherlands with a singular purpose: to empower women in all the roles they play. Our vision is to offer game-changing products that highlight inner beauty and ensure seamless transitions from one setting to the next. We strive to be at the forefront of innovation, creating products that not only meet the highest quality standards but also make a significant impact on the lives of the women we serve.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The first order didn't arrive

The first order didn't arrive, the tracking detailed that the order was damaged, though I received no contact from either Meroda or the shipper to resolve this, and had to pursue this myself. My first attempt to resolve was completely ignored. The product does adjust to match skin tone to a degree, though not as accurately as marketing would suggest, and the coverage is nothing like indicated in application videos

March 12, 2026
Unprompted review
Rated 3 out of 5 stars

Not well suited for sensitive skin

I don't think I quite understand how it can be a product for sensitive skin when it contains perfume, actually a pretty strong one. Regarding the effect I think it reads skin color very good, however it also apply red tones if you, like me, suffers from rosacea with tendency to redness after cleansing or showering. It has up to medium coverage although I did find it necessary to use concealer on break outs. Lastly, I ended up concluding it breaks out my skin - severely. I have a very sensitive skin though and suspect glycerin to be the ingredient I'm reacting to so this probably wouldn't happen to most users.

February 24, 2026
Rated 5 out of 5 stars

Changing Foundation forever

I got the Changing Foundation and I have never in the past 30 years (since I use foundation on my face) encountered such a wonderful product that feels like a second skin and matches my skin shade PERFECTLY!!!
It also smells good and the delivery was so fast!
I found my forever foundation ❤️
Thank you so much, Meroda!!!

February 24, 2026
Rated 5 out of 5 stars

Love this product!

Love the foundation. It really covers well without feeling heavy. Very moisturizing. And the liquid blush is amazing! A little dab goes a long way.

February 22, 2026
Rated 1 out of 5 stars

My order never areived

February 24, 2026
Meroda Cosmetics logo

Reply from Meroda Cosmetics

We are really sorry for the delay and sincerely apologize — this is not the experience we want for our customers. Due to the recent situation in the UAE, your order was delayed.

We have issued a refund for your order, as deliveries to the UAE are currently temporarily paused. The order is still expected to be delivered in the near future, but we wanted to ensure you are reimbursed.

Thank you very much for your understanding, and we hope to provide you with a much better experience in the future.

Rated 3 out of 5 stars

Colour match

The product is good but I find the colour match is not very good. I went to Medium as I have olive skin. Maybe I should’ve gone for dark. I’m not sure trying to return it to get a second colour.

February 20, 2026
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you for your honest feedback! We’re truly sorry to hear that the product didn’t meet your expectations — our sincere apologies.
We understand that every skin type and preference is unique, and sometimes products may perform differently for each individual. If you’d like, please feel free to reach out to our customer service team via the Help widget on our website — we’d be happy to help you find something that suits you better.
Thank you again for sharing your experience — we truly value your input.

Rated 1 out of 5 stars
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Hi,
We are very sorry and sincerely apologize for the delay — this is certainly not the experience we want to offer.
It appears that we were not made aware of your issue as you haven’t reached out to us via our contact centre yet. Since this is an international shipment, deliveries can sometimes take a bit longer than usual due to customs processing.
According to the tracking information, your is in transit, and as soon as it arrives in the destination country, it will be handled by the local courier. We kindly advise waiting a bit longer.
We truly hope that the short delay will be worth the wait when you experience our fantastic products.
Thank you for your patience and understanding!

Rated 1 out of 5 stars

Still I didn’t receive my order

Still I didn’t receive my order

February 23, 2026
Meroda Cosmetics logo

Reply from Meroda Cosmetics

We are really sorry for the delay and sincerely apologize — this is not the experience we want for our customers. Due to the recent situation in the UAE, your order was delayed.

We have issued a refund for your order, as deliveries to the UAE are currently temporarily paused. The order is still expected to be delivered in the near future, but we wanted to ensure you are reimbursed.

Thank you very much for your understanding, and we hope to provide you with a much better experience in the future.

Rated 3 out of 5 stars

The make up is ok and looks good for…

The make up is ok and looks good for around 2-3 hours but then it wears off. The lasting spray is ineffective. I've already spoken with customer care who said they can help if product was not used.

March 14, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you for your feedback and for sharing your experience with us! We’re sorry to hear that the makeup didn’t last as long as expected.
To help improve longevity, you can try using a setting spray or a setting powder after application. These steps usually make the products more effective and help them stay in place longer.

If you need any further tips, product advice, or assistance, our customer support team will be happy to help and resolve any concerns.

Thank you again for your feedback!

Rated 5 out of 5 stars

Great customer service

Great customer service. Unfortunately one product was delivered damaged. After sending a message about the damaged product I immediately saw an email message that the immediately send a new product. That’s sublime! Thank you team Meroda!

March 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look