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Liven Reviews 18,894

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the positive user experience, finding it easy to use and beneficial for personal growth. Many people appreciate the transformative insights and practical applications offered, noting a significant positive impact on their lives. While some consumers expressed mixed feelings about the app's functionality and subscription clarity, the customer service consistently receives praise. Reviewers are particularly impressed with the quick response times and the helpful, professional, and kind approach of the support team in resolving issues and handling requests.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers find the app easy to use, helpful, and... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers praise its ease of use, transformative... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers express frustration over... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient service.... See more

Based on these reviews

Rated 4 out of 5 stars

I had canceled my subscription last week. I haven't had time to take advantage of your app. So, I wanted to be sure to cancel before the next billing cycle. On the app, it showed my cancelation, howe... See more

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Rated 5 out of 5 stars

Easy to do. Made me feel more positive about life and myself and also think the same. Encouraged my motivation. Looking forward to start using the app. Found reviews encouraging and inspiring. Was ple... See more

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Rated 5 out of 5 stars

Liven is great for anyone who wants a effective, daily tool for working with childhood trauma and grief! Especially helpful the opportunity to have a personal coah, wich is not AI. That has already -... See more

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Rated 5 out of 5 stars

I've been using the app for three weeks now and the insight and understanding as well as PRACTICAL APPLICATION in my life has been transformative. Really transformative! I can't say enough good thin... See more

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Rated 1 out of 5 stars

I’ve been very frustrated with the software the voice to text feature deletes your messages once you hit send. The first lesson is very confusing and it kept telling me that it would give me some task... See more

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Rated 5 out of 5 stars

I’m just beginning the Liven experience so I can’t give a full review, but I like how it’s set up and the plan for becoming a better version of myself. I also like the AI coaching feature which is alw... See more

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Rated 1 out of 5 stars

Ineffective product and awful cancelation process. Continued to charge me even after cancelation and then stated I only had 30 to ask for a refund...because apparently even if you cancel, they are sti... See more

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Rated 5 out of 5 stars

Customer support responded really quickly and we’re super helpful with resolving my issue! I have not been treated so well by any other company previously. I never leave reviews, but I thought because... See more

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Rated 5 out of 5 stars

Thank you Liam, I got in! Thank you for sending me my login information. I usually do not use that email address, so that is where my error was. I appreciate your thoroughness. Margaret Van... See more

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Rated 5 out of 5 stars

I emailed to change my babk details as I had stopped using the app. They were kind enough ti explain the situation, which I found to be reasonable, however It turned out I had used the right bank acc... See more

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Rated 5 out of 5 stars

​I initially bought the subscription but had second thoughts after exploring the app for a bit. I was worried about the refund process, but the support team was amazing. I reached out via chat, and th... See more

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Rated 1 out of 5 stars

Beware!! Liven have been charging me £49.99 since June 2025 without my prior knowledge. They claim that this is all made clear when you sign up but even the trial period which charges you £20 is reall... See more

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Rated 5 out of 5 stars

I had a subscription for £100 come out of which I was unaware of. I wasn't even using the app and unaware of any live auto renewals. I contacted customer service via the livechat with in the ap... See more

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Rated 5 out of 5 stars

I was having trouble understanding what I had purchased and how to use the app. Also, needed to know if I was being charged automatically. I really would like to see a more user friendly app. Wit... See more

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Rated 5 out of 5 stars

I tried the app and the personalised coaching for a few weeks- wasn’t right for me, but full credit to the Liven team - when I asked for a refund under the money back guarantee it was granted immediat... See more

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Rated 1 out of 5 stars

I was given an Apple app to use and nothing else. I use an Android phone and a Lenovo laptop, so I requested a refund within less than 24 hours of signing up. I was told that I would not be charged an... See more

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Rated 3 out of 5 stars

I didn't realize I had a subscription to Liven. I was reviewing my monthly PayPal charges, and I saw a renewal for Liven. I did not intend to carry this subscription, so I sent an email to cancel i... See more

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Rated 5 out of 5 stars

My request was handled within a few hours in a very clear, respectful and professional way. I like the program, I just want to feel free to decide at the moment of expire date wether to continue or n... See more

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Rated 5 out of 5 stars

I've seen a lot of marketing for this app and wanted to see what it actually offers. Lots of good information, and an app I may promote to others. As for my subscription cancellation, it was han... See more

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Rated 5 out of 5 stars

I signed up for 3 months and the experience did help me quite a lot. I decided to stop as I was not really using it as much as I had been. The subscription had renewed but Liven returned the money as... See more

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Rated 3 out of 5 stars

When I read a article written for Liven I thought it might be something that could help me work through some issues I was experiencing. But I didn't really have a substantial introduction to this p... See more

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Rated 1 out of 5 stars

I was charged for 4 months before I could cancel and I wasn’t aware that I had signed up for the app. I only received a refund for one month despite not using the app once.

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Rated 5 out of 5 stars

I have grown to love this app. After dealing with a painful moment recently it has given me clarity and a new focus and purpose. I love the guided lessons that I can reflect on. And as much as... See more

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Rated 5 out of 5 stars

Liven is helping me to comprehend and therefore spot what has been wrong about my way of thinking that lead me to this present state of overwhelming and burn out.

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Rated 5 out of 5 stars

When I needed support to cancel the app after deciding it was not for me, I got an email from Claude indicating when I could expect my refund. I appreciated that there was no hassle about it.

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Rated 5 out of 5 stars

They asked me for this review within the first minute of me having the app. I like it so far, but I'm mainly leaving this review so the review solicitation stops popping up.

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Rated 5 out of 5 stars

The first time I sent a message about a technical issue, I received a response about 10 hours later with steps on what to do, I did them but nothing changed so I emailed the person back and never... See more

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Rated 5 out of 5 stars

I was asking to cancel because I felt I was not getting what I paid for and support guided me through the app to find other activities or knowledge I could use. Not cancelling anymore.

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Rated 5 out of 5 stars

Just did my first entry so I don't have much to report yet. Still, I'm excited for my results over the next 3 months. App seems easy to use. I'm looking forward to Liven's assistance with my healing j... See more

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Rated 1 out of 5 stars

Thats today the first day we found out that this company chared my wifes creditcard since over 11 months without her aknockledge and any confirmed purchase, she did some kind of test in march 2025 and... See more

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Rated 5 out of 5 stars

I had some issues with the Life Coach add on, and I was told I was given a refund. I will see if it happens, but the response time was quick and the refund was appreciated. I do love most other aspect... See more

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Rated 3 out of 5 stars

There is no clear do this step first and then this step. It just puts you in the website with options. I am not good with options. In this instance I think, " If i start this program off in the wrong... See more

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Rated 4 out of 5 stars

It feels great to get an understanding about how your reactions can be impacted by childhood trauma. Being able to articulate and gain awareness has been a key to my healing.

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Rated 4 out of 5 stars

Just getting started on program and so far I like what I have read about and learned new things about stress and anger

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Rated 5 out of 5 stars

The team is very responsive. I made a request to cancel my subscription and the act promptly. They provided copy of converdation in email. Asking for feedback. Very impressive.

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Rated 5 out of 5 stars

This process is very personalized and I feel like I am growing. I am now feeling more hope whereas before I felt stagnant and unable to proceed forward.

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Rated 5 out of 5 stars

Further to my previous review the full amount of £49.99 has been refunded with sincere apologies so great customer service. I do hope that after the initial 30.99 for the 3 month trial no more money w... See more

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Rated 5 out of 5 stars

My request was treated promptly, professionally and kindly. I was unable to continue with Liven at this time and they understood. One issue for me is I responded to an add and paid upfront for a p... See more

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Rated 1 out of 5 stars

I've started 5 minutes ago. i put in how i feel and the app is asking me if i feel better! I DON'T!!! If this is the standard of help, then I've just poured £20 down the digital drain

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Rated 5 out of 5 stars

Was able to communicate my experience and fear of extra costs and got prompt and empathetic answer. Moreover, refund granted, which is truly kind. Thank you! Additionally and generously, got free d... See more

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Rated 5 out of 5 stars

I am enjoying engaging my mind using my journal on the app expressing my thoughts and how I am feeling and think. Also, the tools on this app are transformative and innovative.

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Rated 5 out of 5 stars

This app is a game changer. It helped me flip my flaws on there head for a moment. So many things I view as weaknesses are strength disguised as fragility. I’ve walked thru fire. Depths of hell. The w... See more

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Rated 5 out of 5 stars

I was so worried that I wouldn’t get a refund and you have eased my stress levels tremendously! I appreciate the quick and kind response.

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Rated 5 out of 5 stars

Reenie responded to my request to cancel subscription and enable refund in a kind and respectful manner. Reenie’s approach and wording were considerate and so much appreciated. The app was very he... See more

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Rated 3 out of 5 stars

I never get help by this way, and sometimes I feel uncomfortable because it’s not life person

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Rated 3 out of 5 stars

When I initially subscribed, it was not clearly communicated that achieving the full benefits of the program would require additional paid services, such as live consultations and other paid features... See more

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Rated 5 out of 5 stars

This is my first session/day with Liven. I am excited to have agreat change for my mental health. I liked foirst day session. Looking forward for more in coming days.

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Rated 3 out of 5 stars

I feel you need to explain to people how to use the app …. Has soo much potential.. but you need time to go through it all … Thank you for refunding me. I enjoyed what I did.. just not for me . 🙏... See more

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Rated 5 out of 5 stars

When I needed help Liven answered quickly and addressed my question and follow through. I know many who use Liven so I know it is extremely useful.

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Rated 5 out of 5 stars

The app was glitchy, but customer service responded swiftly and with precise, understandable instructions. There was also empathy and openness to continue helping if the proposed solution did not work... See more

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Company details

  1. Mental Health Service

About Liven

Written by the company

Life comes without a manual. People try to wing it, make mistakes, and grow frustrated with themselves. Liven is the self-discovery companion app for people who are ready to try again 💚

Inside the Liven App, you'll find:

• Mood Tracker – spot your emotional triggers and patterns day by day

• Guided Journaling – turn overwhelming thoughts into clear, honest reflections

• Livie, AI Companion – talk things out with a warm, judgment-free listener you can trust

• Mental Tests – get fast insights into the habits shaping your inner world

• Calming Sounds – help your nervous system settle when emotions run high


Contact info

4.1

Great

TrustScore 4 out of 5

19K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thank you sincerely to the Liven Team…

Thank you sincerely to the Liven Team for very promptly and graciously agreeing to a refund when I didn’t cancel my subscription before that cut-off date. I greatly appreciate your understanding. I won’t hesitate to return to Liven when my time permits. You were awesome. Thank you.

March 14, 2026
Rated 5 out of 5 stars

Csubscriptiin cancellation

I decided to cancel ss I hadn’t used the app for a while and felt it was more expensive than I wanted right now, and wasn’t getting as much out of it as I had thought.
Customer support was very helpful in assisting me with this.

March 15, 2026
Rated 5 out of 5 stars

Getting everything in order with Liven

The Liven program has made a big difference in my ADHD and other issues Im working on. There's a lot of amazing programs, course and information inside the liven App that helped me in most of the areas of my life. I highly recommend the Liven course. "Just Do It"

March 15, 2026
Rated 5 out of 5 stars

Daily Ritual with ease

The app is very easy to use and help is a tap away. My only issue so far is I wanted more Journey! Customer service accomplished that for me and offered additional subject matter. This app has become part of my morning routine and is a great way to start the day with intervention. AI Livie is a great addition!

March 15, 2026
Liven logo

Reply from Liven

Hello Dorothy,

It’s inspiring to know that integrating this daily practice into your mornings brings a positive start. Exploring deeper content often opens doors to more meaningful self-reflection and growth, so we’re happy to hear that customer service could expand your journey.

Take care, The Liven Team 💚

Rated 5 out of 5 stars

Good experience

March 15, 2026
Liven logo

Reply from Liven

Hey,

Finding moments of calm and clarity is truly valuable, and we're honored to be part of your journey. Each step in self-discovery brings a new layer of understanding and growth.

Warm wishes, The Liven Team

Rated 5 out of 5 stars

Fast, pratical and kind support- Good to know I use the LiveApp on a PC as well!

I felt overwhelmed after purchasing the Liven 12 week course on advice of my Man who cares about my well-being. Based on the email received after the payment, I assumed/thought I had to use a smartphone to be able to use the app. I rather asked for support directly and found out I can use the LivenApp either on the PC/desktop or on a smartphone. The support was fast, kind and resolved the problem immediately so that I can start my Liven journey right away. It made me feel supported. Thank you!

March 15, 2026
Liven logo

Reply from Liven

Hello Katarina,

Having a caring space like this to explore self-growth can really transform how you embrace new beginnings.

With warmth, The Liven Team 💚

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