XE.com Reviews 82,950

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the service provided by the company, highlighting its efficiency and user-friendliness. Consumers also find the prices to be advantageous. Many reviewers have been using the platform for years, citing its reliability and the ability to secure favorable exchange rates. The platform is considered a trustworthy option for international money transfers. People appreciate the different payment options available and the speed of the transfers. However, opinions on payment experiences and response times are mixed, with some reviewers expressing concerns about delays or changes in payment processes. Despite these concerns, many customers value the customer support, describing it as prompt and helpful.

Based on these reviews

Rated 5 out of 5 stars

XE were first class, we had a problem with interac blocking the e-transfer, by the time the e-transfer got into Xe's bank the transfer had timed out. Xe staff helped to reinstate the transfer, even th... See more

Rated 5 out of 5 stars

The African diaspora is the biggest contributor to Africa's economy. And as such, multiple sharks took the opportunity to excessively taxed all financial transfers to Africa. Like many Africans, I oft... See more

Rated 5 out of 5 stars

Used XE.com twice now to send money to another country, I like the exchange rates offered which was better than what my local bank offered. The initial setup felt straightforward since I had done int... See more

Rated 5 out of 5 stars

Thank you Xe! RECENT Mon Jun9 XE transaction cad$ | Rate 1,567 | SameDay Diana Send$ to XE - WedJun11 XE sendsEmail "Receive$" - ThuJun12 XE sendsEmail "Transfer On Its Way" - Mon Jun16 ARRIVE Fi... See more

Rated 5 out of 5 stars

I had previously used XE.com to convert USD to EUR and transfer to my own accounts in Europe. Always transacted successfully without delay. This transaction purchased GBP and, three days later, transf... See more

Rated 5 out of 5 stars

Quick, effective method of moving your money between countries, without the stress. XE guides you through the process & helps obtain better rates for larger amounts. We totally recommend XE to anyone... See more

Rated 5 out of 5 stars

Ever since I stoped using my banks swift payment method, I have saved hundreds of UK pounds in the last 5 years by using XE. Usually the funds arrive quickly, sometimes as fast as 30 mins, on other... See more

Rated 5 out of 5 stars

Been using XE for business for about 6 years doing many transactions and XE personal for about 3 years, but much less transactions. Have never had a problem. Transactions are quick and cost effective... See more

Rated 5 out of 5 stars

Have used HiFx (XE.com) for 23 years and they've always been easy to use, competitive and when I've needed help, given great support. Having recently sold our place in France, I wanted to ensure we o... See more

Rated 5 out of 5 stars

Easy to use... Excellent conversion rates... Fast service... Secure payments... We already recommend to all nearby Business Friends There are many more platforms same like XE but not like XE....... See more

Rated 5 out of 5 stars

I prefer using XE for transfers rather than going through my bank, as exchange rates are much better, I can receive up to date information about rates changing and can set a rate for the exchange to t... See more

Rated 5 out of 5 stars

Two years ago I gave XE one star, today it's five stars. I needed to send a large sum of money overseas to help a family member and contacted XE to ensure I would not have any KYC or AML issues. Got r... See more

Rated 4 out of 5 stars

I like the system because it's reliable and makes transfers easier. However, the last two times I've had there problems with the interface. The first time I was left hanging on with no indication abou... See more

Rated 5 out of 5 stars

Always a great way to send money to family abroad. Even though there’s now a small charge for transfers under (I believe) £1,000, it’s still cheaper than a bank transfer and offers a very good exc... See more

Rated 4 out of 5 stars

The exchange is easy to book on line and rates are reasonable with no extra charges. A more prompt receipt when paying on a Sunday would be appreciated. You really need to fix the reference no., wh... See more

Rated 5 out of 5 stars

Generally all good, ‘BUT’ there was an issue with being able to pay, something changed, I cannot remember any notification about another party being involved, so cancelled the trade, as I’m nervo... See more

Rated 4 out of 5 stars

I recently transferred some many to my family in Germany. I used XE before so I have decided to use the same service again. Everything worked very well, the only problem to me was that in the applica... See more

Rated 5 out of 5 stars

We have been XE clients for over 4 years. We have been satisfied with its services. The customer support respond to our queries promptly. In the last year the service has even improved with access to... See more

Rated 5 out of 5 stars

I used different types of money transfer option but xe always gives good exchange rates compared to other service provider. 98% of my transactions are done through xe. Also if more than 5000 dollars t... See more

Rated 5 out of 5 stars

Amazing work! when i started send i was sceptical about the site but man i me and my wife was supposed to send almost 30k to purchase something but sadly we could only send 5400 each transaction other... See more

Rated 5 out of 5 stars

Easy. Good payment options... Card, bank transfer etc Really rapid process of transfer if made early enough in the day. From UK to Austria it usually takes about an hour from me paying £ to XE to r... See more

Rated 5 out of 5 stars

I have been using this platform for many years to remit money to India. It is one of the most trustworthy, best exchange rate providers, and fastest platforms for remittances. Many platforms advertise... See more

Rated 5 out of 5 stars

I have used this company for a few years now, for a monthly exchange. I usually get the money during the same day, except for weekends when there is a slight delay due the the banking systems, not due... See more

Rated 5 out of 5 stars

I was transfering large amount the agent Boitumelo Masemola promptly responded to my call and provided proper guidence as well better exchange rate There after went seemlessly smooth I have been... See more

Rated 5 out of 5 stars

XE is an excellent money transfer app. The services are efficient and they do regular checks on the source of income. Sometimes the sending rate is really low compared to other money sending apps but... See more

Rated 5 out of 5 stars

XE has always served us well. We have often needed to send money to obscure addresses in other countries and they have always found a way to get it there. When this was most difficult, it sometimes... See more

Rated 5 out of 5 stars

We have been using XE for years. We have never had a bad experience with them. In fact they helped us out when I made an error and placed an order twice by accident. They communicate regularly so you... See more

Rated 5 out of 5 stars

The first transfer took a while to be delivered because of the security checks done when setting up a new business account. Now that our account is setup, I expect future transfers will be faster. F... See more

Rated 5 out of 5 stars

We have family living in the USA, whom we visit each year. We have an account with the Chase Bank and have been using XE to transfer money into it for a number of years. We have found XE to be quick,... See more

Rated 5 out of 5 stars

XE is my go-to for sending money between Aus and NZ. Quick and easy process, often free transfers and the funds usually arrive by the next day (sometimes even on the same day!!). Highly recommend to a... See more

Rated 4 out of 5 stars

Money was received eventually, but it took longer than planned. Sending money to Korea sometimes has problems so I was partially expecting it but it was difficult to solve. Customer service was fast w... See more

Rated 5 out of 5 stars

As always, the money transfer between the UK and France was handled seamlessly, efficiently and expediently (less than one hour) by XE. The exchange rate offered was also very good too. By my experi... See more

Company replied

Rated 5 out of 5 stars

Having someone at the other end of the phone who obviously knew what they were doing eased the stress that this procedure causes to someone 80 years old and afraid to carry out banking, getting codes,... See more

Company replied

Rated 1 out of 5 stars

Been using XE for several years regularly with "live rates" always. Now recently, "live rates" is gone..?? The rate only updates ONCE upon proceeding to "confirmation". I find this annoying..! How can... See more

Company replied

Rated 5 out of 5 stars

It’s simple, and straightforward and very quick. Would be better if the reference number didn’t have to change every time but understand that would be because of regs. The amount of charges if applica... See more

Rated 4 out of 5 stars

I have been using XE for international money transfers since 2020 and it has been for me a safe, straightforward way of converting GBP into foreigner currency for my family abroad and holidays. XE has... See more

Rated 1 out of 5 stars

You confirmed my account, identify etc, emailed me all was good, accepted my money and a day later I’m told the transaction could not go through so I confined everything again, and all seemed ok. Two... See more

Company replied

Rated 5 out of 5 stars

We have been using XE for years to transfer money to France where we lived for 17 years and to Norway where my wife, who is half Norwegian, has a Summer House. XE's money transfer is efficient, troub... See more

Company replied

Rated 5 out of 5 stars

Relatively smooth. International transaction required a SWIFT code. However the field was not listed as a SWIFT code entry....it was something like BIC. One had to guess that that was what was requi... See more

Rated 5 out of 5 stars

Amazing service , cool transaction Only issue was it was said to be 24 hours but I guess mine took more than 48 hours , unless you amend your notes to state 24 hours ( EXCLUDING WEEKENDS)

Rated 5 out of 5 stars

Making some larger transfers between countries can be difficult, with lots of compliance rules, XE and their support managers, help to get this done quickly and easily. The rates are also excellent.


Company details

  1. Money Transfer Service
  2. Currency Exchange Service

About XE.com

Written by the company

The World’s Trusted Currency Authority

For 30 years, individuals and businesses around the world have trusted Xe with their international money transfer and foreign currency needs. Whether you’re in search of competitive rates or a quick money transfer across the world, we want to give you a seamless experience that will help you save time and money.

Live Exchange Rates

Looking to know the exchange rate from the Pound sterling to the Indian rupee, right at this second? We have the answers for you. You can check live mid-market exchange rates for all major global currencies on the Xe Currency Converter. Our rates are accurate to the minute, and we also have a trove of historic currency data from the last 10 years.

Fast Money Transfers to 130+ Countries

Ready to send money? It’s a quick process. You can initiate a money transfer on our website and in our mobile app 24/7, within just a couple of minutes. Once the transfer is confirmed, it will travel quickly, with many of our transfers completing within the day. You’ll never wonder where your money is: we’ll communicate with you every step of the way, and you can track the status of your money transfer in our app.

Dedicated Service

Need anything? We’re here for you. We know that initiating an international money transfer online can be nerve-wracking, and we want to ensure that you have everything you need to feel safe and confident throughout the process. If you have questions or would like additional help with your money transfer, our currency experts are available by phone and online to walk you through the process and address any questions.

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

83K reviews

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Rated 5 out of 5 stars

All went smoothly

All went smoothly. Only gripe is that I can’t send pounds as isk to Iceland. I have to send euros or US dollars It would be very helpful if I could.

January 24, 2026
Rated 1 out of 5 stars

Unprofessional service

Unprofessional service. My transfer was delayed, marked as “delivered” even though the recipient never received it, and XE refused to provide proof. Customer support was unhelpful and unclear. Very disappointing experience—would not recommend.

February 4, 2026
Unprompted review
XE.com logo

Reply from XE.com

Dear yosief,

Thank you for your feedback.

We’re sorry that this transfer has taken longer than you expected.

Whilst we try to process transfers as quickly as possible, sometimes the bank who receives your money might need more time to process the transaction.

At this stage in the process, we have logged your complaint and are in communication with the bank on your behalf, once we receive an update we will notify you.

Rated 5 out of 5 stars

Improved System

The great thing is that XE has become easier as its system has bedded down. It is now so much easier than when I started using XE.

January 31, 2026
Rated 5 out of 5 stars

Reliable, easy, and excellent service – highly recommended

We’ve been using XE for about half a year now, and the experience has been nothing but excellent. Everything works smoothly and exactly as you’d hope. Transfers are quick, easy, and reliable, and the website is very user-friendly and straightforward to navigate.

Customer service has been consistently great — responsive, helpful, and professional whenever we’ve needed assistance. Every situation has been handled clearly and efficiently, which really builds trust.

Overall, XE makes international transfers feel simple and stress-free. It’s an easy platform, well designed, and genuinely helpful in every way. We’ve had only positive experiences and would absolutely recommend them to anyone looking for a reliable and easy-to-use service.

January 29, 2026
XE.com logo

Reply from XE.com

Yehuda,

We're happy to hear that your experience has been excellent! It's great to know our transfers are quick, easy, and reliable for you, and that our customer service has been helpful. We appreciate your recommendation!

Contact help@xe.com if you have any further questions.

XE.com

Rated 5 out of 5 stars

Funds transfer

My funds were credited the very next day. The process was very swift, and I was more than pleased. The level of support that Xe provides is also excellent.

January 30, 2026

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